Privacy Policy

This privacy policy (the "Privacy Policy") applies to your use of the website of Razorpay hosted at razorpay.com, the Services (as defined under the Razorpay "Terms of Use") and Razorpay applications on mobile platforms (Android, Blackberry, Windows Phone, iOS etc.) (collectively ("RAZORPAY" or "WEBSITE")), but does not apply to any third party websites that may be linked to them, or any relationships you may have with the businesses listed on Razorpay.

The terms "we", "our" and "us" refer to Razorpay and the terms "you", "your" and "User" refer to you, as a user of Razorpay. The term "Personal Information" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.

We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you.

We collect, receive and store your Personal Information. If you provide your third-party account credentials ("Third Party Account Information") to us, you understand that some content and information in those accounts may be transmitted to your account with us if you authorize such transmissions.

We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfill the purposes identified below. If we use or plan to use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.

If you create an account to take advantage of the full range of services offered on Razorpay, we ask for and record Personal Information such as your name, email address and mobile number. We may collect and store your Sensitive Personal Data or Information (such as any financial information including inter alia credit card, debit card details, bank account and know your customer ("KYC") documents as per RBI regulations and any other information as may be applicable).

We use your email address to send you updates, news, and newsletters. If you do not want to receive communications from us that are not relevant to you or your use of our services, please click on the unsubscribe link provided at the bottom of such e-mails sent to you by us.

We also store customer information of customers such as address, mobile number, Third Party Wallet details, Card Details and email address making payments through Razorpay checkouts. However, only when customer chooses to share the information on the businesses powered with Razorpay applications we share the information to respective businesses.

We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term "cookies" refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the site.

Razorpay uses third party tools, who may collect anonymous information about your visits to Razorpay using cookies, and interaction with Razorpay products and services. No Personal Information is collected or used in this process.

Your account is password protected. We use industry standard measures to protect the Personal Information that is stored in our database. We follow industry standard best practices on Information Security, as also mentioned in our website.

We limit the access to your Personal Information to those employees and contractors who need access to perform their job function, such as our customer service personnel.

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. These changes will be effective immediately on the Users of Razorpay.

If you do not wish to permit changes in our use of your Personal Information, you must notify us promptly that you wish to deactivate your account with us.